Why Choose Vital Link

We are a Bay Area Company and we serve the greater Bay Area. Our goal is not to sign up as many people as possible, our goal is to provide the easiest and best experience for the greater Bay Area.
We are active in the community, we support local non-profits, attend senior health fairs, and provide the highest level of customer service in the industry to the greater Bay Area
Customer service is our top priority, we treat our clients the way we want our parents and grandparents treated.
We have been family-owned and operated for over 43 years.
When you call us you get a live person to talk to.
In-person set up and training of the system you have chosen. Rather than shipping a box of equipment and paperwork to the home for you to deal with, we send a technician to set everything up for you. We sit down, teach you how to use your system, and answer all questions. We complete all the paperwork for you. By the time we leave your home, the only thing you will need to think about is pushing your button if you need help.
We will never raise your rate once you have signed up with us.
There are no hidden fees or extra charges, the price you see is the price you pay
We set all of our clients up with a vial of life (a dedicated form with all medications that we place in the refrigerator, this way if we dispatch the paramedics they will have the information immediately.
We will never lock you into a long-term contract.