Vital Link, your premier family-owned, Bay Area-based, Medical Alert Provider.

1 out of 4 older adults experience a fall each year. Our goal is not to scare, it is to help you prepare.

How does a Medical Alert System work

First: Press the button that you wear on your person.

No matter if you have an at-home system or a mobile system the first step whenever help is needed is to simple press your button.

Second: you are immediatley communicating with a live person from our dedicated response center

You will be able to communicate your needs to a live person who will stay on the line with you while help is dispatched.

Third: We send help

Help can be in the form of family members, friends, neighbors, caregivers, and the paramedics or fire department if it is a more serious situation.

Medical Alert systems have two distinct types

At-Home Systems:

these types of systems are systems are designed for individuals who rarely go out of the home by themselves, there is no charging required, and these are the simplest and most cost-effective systems

Mobile Systems:

these types of systems are designed for individuals who maintain an active lifestyle, they go on walks in the neighborhood, go to doctor’s appointments and grocery shop on their own.

Reach Out to Us

We love to hear from you, the best way to speak to a live person immediately is to call us. If you submit a contact form we will respond as soon as possible.